Comments & Reviews
Over the last 35 years, Redwood Security has received thousands of compliments regarding our installation designs, service, office personnel, installers, and equipment. These compliments are the result of our one and only goal to make each and every customer completely satisfied. This sampling of comments received by Redwood Security Systems, Inc., all were handwritten by the customer and are on file.
"The most wonderful experience we had encountered with an alarm company. The installation crew was fast, extremely courteous and very clean. Also appreciated everyones patience explaining features to a new user. Would highly recommend Redwood Security Systems to any homeowner and not only that, we are sleeping very soundly. Thanks!"
- Mr. I. S. of San Rafael
"Really helpful, prompt and considerate personnel. The installer was extremely nice and non-intrusive and really went the extra mile to insure the equipment was installed in an aesthetically yet effective manner."
- Mrs. K. P. of San Rafael
"Your firm exemplifies great customer service and you are a model for your industry."
- Mr. J. B. of Novato
"The alarm system SAVED our house from a burglary. Thank you! I have been pleased in every regard with the service you have provided."
- Mr. D. G. of Tiburon
"I love my state of the art alarm system. It is a vast improvement over my old system. I am just sorry I didn't call Redwood sooner. The installer did a fantastic job. He was experienced and knew exactly what needed to be done. Always on time, also very polite and courteous."
- Mrs. P. A. of Mill Valley
"Always go with a local company. Your salesman and installer were great, courteous and efficient. We switched to Redwood Security due to impersonal service from our previous alarm company."
- Mr. & Mrs. K. B. of Mill Valley
"Considering the month long frustrating experience we had with our previous alarm company to upgrade my security system, your service has been a revelation. From our initial contact through the installation, everything went smoothly and without any complications."
- Mr. M. B. of San Rafael
"Excellent, looking forward to a long relationship."
- Mr. B. of San Francisco
"Love Redwood Security. Everyone is just the best."
- Mr. A. T. of Sonoma
"Great professional service! Such a relief after our experience with another alarm company. The salesman was wonderful and the installer was very careful about the installation. A true asset to your company."
- Mrs. J. M. of Ross
"Helpful in decisions of what was needed. Prompt and clean, great attitude. Excellent."
- Mr. D. D. of San Francisco
"All contacts have been very professional, always on time, excellent in all parts of the installation. Great!"
- Mr. & Mrs. B. F. of San Rafael
"I couldn't be more pleased to have Redwood Security Systems provide me with protection. I fell so safe!"
- Mrs. M. M. of Corte Madera
"I am grateful for the salesman's and installer's patient explanations, knowledge base, honesty and attention to detail! Everyone with whom I have spoken at the Mill Valley office is also exceptional with his/her level of customer service."
- Mrs. N. G. of Mill Valley
"Installer was prompt, friendly, knowledgeable, excellent. The system is very easy to use. You guys are heaven compared to [other alarm company] which is Hellish."
- Mr. M. J. of San Anselmo
"The work done was magnificent! I'm very pleased with the system and everyone who was at my house."
- Mr. R. S. of San Anselmo
"Your firm does a great job. Very informative, efficient and courteous, right on time, professional, quick and clean. Thank you!"
- Mrs. L. G. of Corte Madera
"You are always very quick to respond and your service has been great."
- Mrs. J. W. of San Rafael
"I am very happy to be with a local company."
- Mrs. A. S. of Sausalito